Privacy Policy

1. Introduction

SummitPort Trading LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us when you create an account, place an order, or contact us for support. The categories of personal information we collect include:

• Full name — used to identify you and address your order.
• Email address — used to send order confirmations, shipping updates, and support communications.
• Shipping and billing address — used to fulfill your order and coordinate FFL transfers.
• Phone number — used to contact you regarding your order if necessary.
• Payment information — credit/debit card details are collected and processed by our payment processor (PaymentCloud) and are never stored on our servers.
• FFL dealer selection — the name and address of the FFL dealer you select for firearm transfers.
• Browser and device data — IP address, browser type, operating system, and pages visited, collected automatically via cookies and analytics tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order fulfillment: To process your purchase, coordinate shipment to your FFL dealer, and provide order status updates.
• Email communications: To send transactional emails including order confirmations, shipping notifications, and support responses.
• Customer support: To respond to your inquiries and resolve issues with your orders.
• Legal compliance: To comply with applicable laws, regulations, and law enforcement requests, including federal firearms regulations.
• Fraud prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Site improvement: To analyze usage trends and improve our website, products, and services.

We do not sell your personal information to third parties for their own marketing purposes.

4. Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our website and fulfilling your orders. These providers are contractually obligated to protect your information and may only use it for the purposes for which it was shared.

5. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. All data transmitted between your browser and our site is encrypted via TLS/SSL. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for the period required to comply with federal firearms recordkeeping regulations (a minimum of 20 years for bound book records under federal law) and other legal obligations. Order records are retained for a minimum of 7 years for tax and accounting purposes.

7. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights regarding your personal information:

• Right to Know: You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold about you.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (such as federal recordkeeping requirements).
• Right to Opt-Out of Sale: We do not sell your personal information. You therefore have no need to opt out of any sale.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, please contact us at ortizyago1@gmail.com. We will respond to verifiable consumer requests within 45 days.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your browser. We use session cookies (which expire when you close your browser) to manage your shopping cart, and persistent cookies for analytics purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some features of our site may not function properly without cookies.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending an email to the address associated with your account.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: